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New owner

I am just wondering if there are shampoos that are recomended for use with the encore. I just purchased one but I have not used it yet

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I use EZ groom Maximum Impact in mine and it’s perfection.

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Pressure

Our machine has started acting like it’s empty when there is still anywhere between 8-4 gallons in it. The pressure on the hose goes down and it starts rumbling like it does when the machine is empty. Has anyone else had this problem or know how to fix it? We tried customer service several times and haven’t gotten any answers.


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Jackie Crawford
Jackie Crawford
Dec 04, 2024

Yes!!! Our machine has been the same, usually when it goes down below 6 gallons. The aux tank is still working ok, just the main tank has this issue. We suspect there is an air lock but have not been able to figure out how to remove it. Numerous emails, Facebook messenger, videos to Prima have not yielded any help. Really hoping someone can help!!! So glad I’m not the only one.

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Just used my Prima Encore for the first time this morning. Im wondering how many dogs you can do with the 3gal pail?

Summer Edick
Summer Edick
Nov 27, 2024

I get 4-5 if they are mostly small dogs. 👍

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I completed Mix it up!!

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Just used the Encore for the first time this morning and boy is this thing powerful! So happy I got this !

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I finished Getting Started with the Encore by Prima! 🚀

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The instructions say, Once fully primed the gauge should read about 100psi when not spraying. When it’s under 100psi what does that mean? Can it read over 100psi?

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I completed Installation!

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Welcome to our group Encore Owners! A space for us to connect and share with each other. Start by posting your thoughts, sharing media, or creating a poll.

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