Contact Prima Pet Bathing
We’re a two-person operation in Newberg, Oregon. We read every message and respond within 1–2 business days.
Looking for something specific? Browse our Prima Pet Bathing support resources below.
Prima Pet Bathing Systems
1000 S Commerce Parkway Suite C
Newberg, OR 97032
📞 503-828-0655
Texting is faster
Text: 503-828-0655
Texting gets a faster response
How to Contact Prima Pet Bathing
Whether you need help choosing the right pet bathing system, have questions about installation, or need technical support, our team is here to help. Contact Prima Pet Bathing by phone, text, or through the form above. We typically respond within one to two business days.
Frequently Asked Questions
What are your business hours?
We are available Monday through Friday during regular business hours. For the fastest response, send us a text message at 503-828-0655.
Do you offer installation support?
Yes. Every Prima pet bathing system comes with a getting started guide, and our team is available to walk you through setup by phone or text. Visit our troubleshooting guide for common installation questions.
How do I submit a repair request?
You can submit a repair request through our online form or contact Prima Pet Bathing directly. We build and repair all systems in our Newberg, Oregon facility.
Where are Prima pet bathing systems made?
All Prima pet bathing systems are designed and manufactured in Newberg, Oregon. We have been building professional grooming equipment since 1946.
About Our Pet Bathing Systems
Prima Pet Bathing builds professional-grade bathing systems for groomers, veterinarians, breeders, and pet owners. Our product lineup includes the FurLuxe, FurLuxe Pro, The Original, and the EV2. Each system is designed to save water, reduce bathing time, and deliver a deep clean that standard hoses and sprayers cannot match.
Our injection series systems mix shampoo and water automatically so you can bathe more pets in less time. The premix series gives you precise control over dilution ratios. Whether you run a busy grooming salon or bathe pets at home, there is a Prima system built for your workflow.
Why Groomers Choose Prima
Every Prima pet bathing system is built by hand in our Newberg, Oregon workshop. We have been manufacturing grooming equipment since 1946, and we stand behind every machine we ship. When you contact Prima Pet Bathing, you are talking directly to the people who design and build your system — not a call center.
We offer direct sales, warranty support, repair services, and replacement parts for all current and legacy systems. If you need help deciding which system is right for your business, our team can walk you through the options and help you find the best fit.
Visit Us in Newberg, Oregon
Our facility is located at 1000 S Commerce Parkway, Suite C, Newberg, Oregon 97032. If you would like to visit and see our pet bathing systems in person, please contact Prima Pet Bathing ahead of time to schedule an appointment. We welcome walk-throughs and product demonstrations for serious buyers and grooming professionals.
Parts, Accessories, and Warranty
Need replacement parts or accessories for your Prima pet bathing system? We stock nozzles, hoses, fittings, valves, and shampoo injectors for all current models. Contact Prima Pet Bathing to order parts directly or to check warranty coverage on your system. We also carry accessories like the adjustable spray wand and wall-mount brackets designed specifically for our bathing systems.
All Prima pet bathing systems include a manufacturer warranty. If something is not working right, reach out to our team and we will make it right. We repair systems at our Newberg facility and can ship replacement parts directly to your location when needed.